UK Rental Searches for Pet Properties Halve After Law Shift
Rental searches for pet-friendly properties in England have significantly declined, plummeting over 50% in May and June compared to the previous year, following the implementation of new renter protection laws. This substantial shift comes as changes in the Renters' Rights Act now prevent landlords from unreasonably refusing pets, reshaping the business dynamics of the UK rental market.

The latest data from property portal Rightmove reveals that while pets remain the most sought-after term in rental property searches, the significant lead it once held over other features like gardens, garages, and furnishings is narrowing. The decline in proactive filtering for pet-friendly homes suggests a shift in tenant behavior and expectations post-legislation.
Understanding the Impact of the Renters' Rights Act
By Decode Today News
The legislative changes introduced in May aim to grant tenants more rights, particularly regarding pet ownership. Under the updated Renters' Rights Act in England, landlords are no longer permitted to impose blanket bans on pets and must consider requests fairly, unable to unreasonably refuse them. This legal adjustment was intended to empower renters, but its immediate effect on rental search behavior has been noteworthy.
According to figures shared with the BBC, renter searches specifically filtered for properties allowing pets fell by a dramatic 54% in May and 52% in June compared to the same months a year earlier. These declines accelerated throughout the year as the new rules approached and were subsequently implemented.
Navigating Nuances: Misunderstandings and Valid Refusals
Despite the apparent empowerment of tenants, experts caution against oversimplification. Megan Eighteen, former president of lettings agents trade body ARLA Propertymark, highlighted the "potential for misunderstanding" among tenants regarding pet-friendly properties. She clarified that while landlords cannot unreasonably refuse, they can still decline a pet request if there is a valid reason.
Marc von Grundherr, director of agency Benham and Reeves, observed a significant shift in the balance of power. He noted that some tenants are now disclosing pets only after signing tenancy agreements or are being discovered during property inspections. "The reality is that tenants now understand the balance of power has shifted," he said, adding that landlords should expect conversations around pet ownership to arise later in the letting process, rather than relying on a blanket 'no pets' policy at the application stage.
Valid reasons for a landlord to refuse a pet, even under the new regulations, include:
- Another tenant in the property having a severe allergy.
- The property being unsuitable due to its size for a large pet or multiple pets.
- The proposed pet being illegal.
- The landlord being a leaseholder and the freeholder's terms prohibiting pets.
Landlord Concerns: Damage, Costs, and Compliance Security
While acknowledging the importance of pet companionship, landlords express legitimate concerns, primarily centered on potential property damage and the associated financial burdens. Chris Norris, chief policy officer at the National Residential Landlords Association, articulated these worries. "Many landlords have legitimate concerns about the risk that some irresponsible pet owners pose to rental properties, or that some owners may try to keep pets in properties that are not appropriate for animals," Norris stated.
Landlords face several challenges under the new framework, impacting their cost efficiency and operational management:
- No power to compel tenants to take out insurance: This leaves landlords vulnerable to costs if pet damage occurs.
- No legal right to request an additional deposit: Unlike in some other jurisdictions, landlords in England cannot ask for an extra pet deposit.
- Burden of costs: Should a pet cause damage, the onus of repair costs often falls on the landlord initially.
Lesley Horton, the UK's chief property ombudsman, confirmed that landlords are prohibited from levying specific pet surcharges, as these fall outside the permitted fees for issues such as late payments or lost key replacements. However, she clarified that deductions could be made from the tenancy deposit at the end of the tenancy for proven pet-related damage.
Tenant Experiences: From Eviction Threats to Family Comfort
For many tenants, the new law is a welcome change. Eve Williamson, a 41-year-old former hairdresser from London, shared her "awful" experience prior to the law change. She was forced to give up her American Bulldog, Khan, to avoid eviction, despite having previously had a dog in the property. "Life can get tough, but pets bring unconditional love," Williamson said. "They're family." Khan has since been happily re-homed, and Williamson expressed her delight with the law change.
Katie Smith, 29, from Swindon, lives with her two cats, Pumpkin and Pippin, in her rental home. The new mother emphasized the "wonderful moments" pets bring and their role in teaching children about life and death. Yet, even with the new rules, Smith noted that the choice of available rental properties still drops sharply on property portals when pets are part of the equation. "Landlords should give them a chance," she urged.
Russell Hunt, founder of Pets Lets, a service matching clients with pet-friendly rentals, echoes this sentiment. He believes that even under the new rules, landlords are still finding "excuses" to refuse potential tenants with pets. Hunt, who lives with a Basset Beagle cross named Biscuit and three teenagers he jokes are "more disruptive than the dog," advocates for a more nuanced approach. He suggests the use of "pet CVs" and encourages landlords to consider individual circumstances, such as older dogs being calmer, rather than summarily ruling out tenants based on the size or number of pets.
Understanding the Dynamics of Pet-Friendly Rental Searches
The decline in rental searches for pet-friendly properties signals a broader shift in consumer behavior and market expectations. Before the law change, tenants actively filtered for pet-friendly options because they were a scarce commodity, often explicitly prohibited. The high volume of searches reflected a significant, unmet consumer demand.
Now, with the default position shifting towards allowing pets unless there's a valid reason for refusal, tenants may feel less compelled to apply specific filters. Their confidence in their rights to request a pet has likely increased, leading to a perception that filtering is less necessary. This doesn't mean the demand for pet-friendly homes has disappeared; rather, the way this demand is expressed and managed within the rental market has fundamentally changed. Landlords, in turn, face heightened scrutiny regarding their compliance security and must ensure their refusal policies align strictly with the new legal framework.
Key Takeaways for Landlords and Tenants
The new Renters' Rights Act has fundamentally altered the landscape for pet ownership in rental properties. Understanding these changes is crucial for all parties involved in the business of property rental.
| Aspect | Pre-Act Status (England) | Post-Act Status (England) |
|---|---|---|
| Pet Refusal | Blanket "no pets" policies common. | Landlords cannot unreasonably refuse pets. |
| Tenant Rights | Limited, often subject to landlord discretion. | Enhanced, requiring fair consideration of pet requests. |
| Pet Surcharges | Potentially allowed, or higher rent for pets. | Not permitted, falls outside allowed fees. |
| Deposit Deductions | Possible for proven damage. | Still possible for proven pet-related damage. |
| Tenant Behavior | Proactive filtering for pet-friendly. | Decreased proactive filtering, increased later disclosure. |
| Landlord Liability | Lower perceived risk for pet damage. | Increased financial burden risk if no tenant insurance. |
This evolving scenario highlights the need for clear communication and fair dealing. Landlords must adapt their policies to ensure compliance security with the new regulations, while tenants should understand their rights and responsibilities, ensuring that their pets are well-behaved and do not cause undue damage. The significant drop in rental searches for pet-friendly properties underscores a market in transition, reflecting a new chapter in the relationship between renters, landlords, and their beloved animal companions.